NN/G UX Podcast

67 - Stop Wasting Research (feat. Jake Burghardt & Laura Klein)

The Nielsen Norman Group (NN/G) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com

Altri episodi

67 - Stop Wasting Research (feat. Jake Burghardt & Laura Klein)

Wed, 16 Sep 2026
66 - Rejected to Hired: Surviving the UX Job Hunt

Wed, 12 Aug 2026
65 - Why Most Teams Get Goal-Setting Wrong (feat. Christina Wodtke) | EP 62

Wed, 08 Jul 2026
64 - Incorruptible: How Great Companies Stay Great with Eric Ries

Tue, 26 May 2026
63 - 60. Conversational Design and UI: Why Language Matters More Than Ever

Wed, 29 Apr 2026
62 - 59. Getting Hired in UX: What to Do When Apply-and-Wait Isn't Enough

Wed, 01 Apr 2026
61 - 58. The Truth About Lean & Agile (Feat. Principal Experience Specialist, Laura Klein)

Wed, 25 Feb 2026
60 - 57. The Next Decade of UX: Why Psychology Matters More Than Ever (Feat. Thomas Watkins, Founder & Principal UX Architect at 3Leaf)

Wed, 28 Jan 2026
59 - 56. AI for UX Analysis: How Accurate Is It? (feat. Christian Holst & Jamie Holst, Baymard Institute)

Fri, 19 Dec 2025
58 - 55. Democratizing Research in the Age of AI (feat. Ned Dwyer, CEO & Co-founder of Great Question)

Mon, 01 Dec 2025
57 - 54. Designing for Millions of Users (feat. Jay Dutta, Global Head of UX, Deutsche Bank)

Fri, 24 Oct 2025
56 - 53. Why You're Not Getting Job Interviews (feat. Hang Xu, Design Recruiter)

Fri, 26 Sep 2025
55 - 52. Rethinking Users as Ecosystems (feat. authors Mike Youngblood and Ben Chesluk)

Fri, 18 Jul 2025
54 - 51. The Future of Service Design in the Age of AI (featuring Erika Flowers, author of Practical Service Blueprinting)

Fri, 20 Jun 2025
53 - 50. Responsible AI Use for Research Analysis (feat. Alexander Knoll, Co-Founder of Condens.io)

Fri, 23 May 2025
52 - 49. Design Leadership & Org Design (feat. Peter Merholz, co-author of Org Design for Design Orgs)

Fri, 18 Apr 2025
51 - 48. What is Object-Oriented UX (feat. Sophia Prater, Rewired UX)

Fri, 21 Mar 2025
50 - 47. Designing AI Experiences: What to Consider (feat. Caleb Sponheim PhD, NN/g)

Fri, 21 Feb 2025
49 - 46. Getting Strategic About Research (feat. Kate Towsey, author of Research that Scales)

Fri, 24 Jan 2025
48 - 45. Choosing Better User Impact Metrics (feat. Connor Joyce, Author & Behavioral Scientist)

Fri, 20 Dec 2024
47 - 44. AI & UX Research (feat. Savina Hawkins & Caleb Sponheim)

Tue, 26 Nov 2024
46 - Bonus: Journey-Centric Design: The Evolution of UX Design Operations (feat. Kim Flaherty, NN/g)

Fri, 25 Oct 2024
45 - 43. Responsible AI (feat. Paige Lord, Sr. Product Marketing Manager at GitHub)

Fri, 11 Oct 2024
44 - 42. Icons that Work (feat Kate Kaplan, Insights Architect @ NN/g)

Fri, 13 Sep 2024
43 - 41. UX Accessibility and Designing for Neurodiversity (feat. Stéphanie Walter)

Fri, 23 Aug 2024
42 - 40. Managing Priorities (feat. Harry Max, author and managing partner at Peak Priorities LLC)

Fri, 19 Jul 2024
41 - 39. Cross-Cultural UX Research (feat. Feifei Liu, International UX Researcher)

Fri, 10 May 2024
40 - 38. User Interviews (feat. Steve Portigal, Research Consultant and Author)

Thu, 11 Apr 2024
39 - Bonus Episode: Design’s Role as AI Expands (Feat. Don Norman and Sarah Gibbons, VP at NN/g)

Thu, 28 Mar 2024
38 - 37. XR: Improving Learning Outcomes

Fri, 01 Mar 2024
37 - 36. AI & UX: Innovations, Challenges, and Impact

Fri, 16 Feb 2024
36 - 35. Wireframing & Prototyping (feat. Leon Barnard, Content Manager, Balsamiq)

Fri, 02 Feb 2024
35 - 34. Data-Driven Decision-Making and Intranet Design (feat. Christian Knoebel and Charlie Kreitzberg, Princeton University)

Fri, 05 Jan 2024
34 - 33. Tracking UX Progress with Metrics (feat. Dr. John Pagonis, UXMC, Qualitative and Quantitative Researcher)

Mon, 04 Dec 2023
33 - Quick Update: Episodes Now On YouTube!

Fri, 13 Oct 2023
32 - 32. Conducting Research with Employees (feat. Angie Li, UXMC, Senior Manager of Product Design at Asurion)

Fri, 08 Sep 2023
31 - 31. Service Design 101 (feat. Thomas Wilson, UXMC, Senior Principal Service Designer & Strategist)

Fri, 11 Aug 2023
30 - 30. Stakeholder Relationships (feat. Sarah Gibbons, Vice President at NN/g)

Fri, 07 Jul 2023
29 - 29. UX Mentorship (feat. Tim Neusesser, UX Specialist at NN/g, and Travis Grawey, Director of Product Design at OfficeSpace)

Fri, 02 Jun 2023
28 - 28. Games User Research (feat. Steve Bromley, author and games user researcher)

Fri, 05 May 2023
27 - 27. Customer Journey Management (feat. Kim Salazar, Sr. UX Specialist at NN/g and Jochem van der Veer, CEO/Co-Founder of TheyDo)

Sat, 08 Apr 2023
26 - 26. The Evolution of UX (feat. Dr. Jakob Nielsen, Co-Founder & Principal, NN/g)

Fri, 03 Mar 2023
25 - 25. Discount Usability: Expert Reviews and Heuristic Evaluations (feat. Evan Sunwall, UX Specialist, NNg)

Fri, 03 Feb 2023
24 - 24. Artificial Intelligence: What Is It? What Is It Not? (feat. Susan Farrell, Principal UX Researcher at mmhmm.app)

Fri, 06 Jan 2023
23 - 23. Building Better Products with a Better Mindset (feat. Ryan Hudson-Peralta, Principal Experience Designer at Rocket Homes)

Fri, 30 Sep 2022
22 - 22. UX, Big Data, and Artificial Intelligence (feat. Kenya Oduor, Ph.D., founder of Lean Geeks)

Fri, 12 Aug 2022
21 - 21. Making Your Visual Designs Work Harder For You (feat. Kelley Gordon, Digital Design Lead at NN/g)

Fri, 03 Jun 2022
20 - 20. What Makes a "Good" UX Professional?

Tue, 19 Apr 2022
19 - 19. Designing a UX Career (feat. Sarah Doody, Founder of the Career Strategy Lab)

Fri, 18 Mar 2022
18 - 18. Presenting UX Work in a Compelling Way (feat. David Glazier, Senior Staff UX Designer at Illumina)

Fri, 04 Feb 2022

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